Here to Make Technology Make Sense
At Platform 365, we provide IT support for growing businesses by taking the time to understand your world - and then shaping technology around it with clarity and consistency.
The Way We Do Things
We built Platform 365 to be the kind of IT partner we’d want ourselves.
Everything we do is focused in doing right by the client. That means showing up consistently, keeping things clear, and making sure your IT supports your goals.
Client Care
We treat your business like it’s our own - looking out for what’s best, showing up when it matters, and doing the right thing, not just the easy thing.
Accountability
No finger pointing, no passing the buck. If we say we’ll do it, we will: properly, thoroughly, and without excuses.
Communication
We keep things clear, friendly, and jargon-free. You’ll always know what’s going on, and we’ll never leave you in the dark.
Consistency
We’re dependable, proactive, and always ready to go the extra mile. You can count on us to deliver support that exceeds expectations.
A Different Kind of IT Partner
When you’ve had patchy service or felt left in the dark, it’s easy to lower your expectations. But technology should feel easier – more responsive, more consistent, and more in tune with how your business runs. That’s exactly what we’ve shaped our approach around.
Strong First Impressions
We make a solid first impression and then back it up with consistency. That’s why so many clients have built long-term partnerships with us.
Available When It Matters
We don’t clock off when you still need us. Support is shaped around your business: available 365 days a year, at the times that matter most to you.
Powered by Clear Processes
Our structure means things don’t fall through the cracks, but we’ll always adapt to how you work, not the other way around.
Helping You Think Ahead
We help you spot risks early, plan for growth, and make smart decisions that keep your technology working for you.
ISO/IEC 27001:2022
Accredited IT Managed Services
Platform 365 is certified as compliant with ISO/IEC 27001:2022 which is globally recognised as the premier information security management system (ISMS) standard. We achieved certification by developing and implementing a robust security management programme, including a comprehensive Information Security Management System (ISMS).
We are audited by an independent body (BSI) for this certification, with our compliant processes and security controls tested annually. As well as this we utilise external consultants (ADL Consultancy) to regularly audit us separately to the formal ISO audits, validating that our internal processes are continually being followed.
We have clients across various industries that require data to be managed to specific sector standards so we are acutely aware that it’s the most important service we provide to our clients.
“ISO 27001:2022 certification recognises our team’s excellence in implementing information security management systems and following the processes within these systems as part of their day-to-day activities.
Whilst we already had great practices in place, expanding and improving on these to meet strict BSI standards ensures consistently high outcomes from each and every member our team. This provides our commercial and education clients with confidence that their personal and sensitive information is protected by the systems we implement for them.”
Mark Willis, Director, Platform 365
“A True IT Partner, Not Just a Provider”
Platform 365 provide consultancy and operational infrastructure / desktop support to PLRE’s global business. Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur.
They work with us as a partner rather than a service provider, adding value to our IT and business initiatives. Most importantly they understand that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.
Pacific Life Re
| Head IT Division
The People Behind Platform 365
Behind every ticket, call, and clever fix is a real person who cares about getting it right. Meet the team that makes your IT feel less like a headache and more like a helping hand.
Mark Willis
Operations Director
As one of the co-founders of Platform 365, Mark has been instrumental in shaping the company’s journey since its inception in 2005.
Rob Guy
Technical Director
As one of the founders of Platform 365, Robert has been an integral part of the team since its inception in 2005.
Chris Skinner
Technical Solutions Manager
With over 26 years of experience in the IT support industry, Chris brings deep technical expertise and a passion for innovation to his role as Technical Solutions Manager at Platform 365.
Dan Roots
Business Development Manager
Drawing on a strong technical support and infrastructure foundation, Dan leads as Business Development Manager at Platform 365.
James Roots
Service Desk Manager
James has been a key member of the Platform 365 team for nearly 11 years, bringing dedication, focus, and leadership to his role as Service Desk Manager.
Our Partners
Start Making Sense of Your Tech
You don’t need to have everything figured out.
Let’s have a chat about your business and what you want from your technology.
- We get to know you.
- We identify your IT challenges.
- We help you set goals to work towards.
Book a call today and let’s start making sense of your tech.
