Providing innovative IT Solutions and outstanding support since 2005
Based in Canary Wharf, The Platform 365 team deliver IT services to clients throughout the Uk, Asia and Europe. Founded in 2005, we set out with a clear goal to provide a client-focused approach to IT support that enables our customers to use technology to support and grow their businesses. This ethos continues today and is fundamental to our success.
Our IT services are tailored to each client’s needs and budget. We understand that an IT provision is essential to every business, whatever the size. We don’t take this responsibility lightly and know when a client reaches out for help, we must respond quickly but also have the correct technical skill-sets available to find the right conclusion at the first time of asking.
Our Approach
Every business is different and therefore a “one size fits all” solution is not in our philosophy. We take the time to listen, to understand our clients so we can deliver a solution that makes a difference. It doesn’t stop there, being proactive is fundamental to our success enabling us to stay ahead of problems before they happen.
This approach has led to a client retention rate of 92% for 5+ years.
- Customer care at the forefront of everything we do.
- Not just a technical department but a team of great communicators.
- Proactive and responsive, a partner rather than a provider.
- Certified and accredited, giving our clients peace of mind.
Our team
From our inception in 2005 we have built a team of experienced and attentive analysts. People that we have worked with over many years at previous organisations. IT professionals that have an aptitude for client care and a natural ability to understand technology within the business place.
The result is a group of highly experienced individuals who understand each other’s strengths and weaknesses and the creation of a highly motivated, team atmosphere.
Without a doubt the strength of our team underpins our success.
Is now a good time to talk?
We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.