Why settle for IT support that doesn't meet your business needs?

Many businesses endure subpar IT support, either fearing the disruption of switching providers or delaying the decision until it’s too late—resulting in service interruptions and lost revenue.

Imagine the peace of mind you’d have with a trusted team of IT support experts in London at your fingertips whenever you need them. Picture how this would allow you to concentrate on your core business, supported by a secure and reliable IT environment that helps you achieve your goals.

This is Platform 365, managed IT support for London.

1

managed IT support London

Unlimited support

As standard, our clients receive unlimited remote support.

2

SLA

SLA’s

Service levels to suit your business & budget.

3

firewall

Security

At the forefront of everything we do, keeping your data safe.

4

Account Management

Account management

A dedicated account manager at your disposal whenever required.

5

onboarding

Seamless onboarding

A tried and tested process with zero down time.

Pay for what you use

What fits one business is not always a right for another. A Managed IT support service comprises of many elements, of which your business may not need all. That’s why, when we create our proposals to perspective clients, we take the time to listen, understand and then tailor our approach to meet your individual requirements. 

Managed IT support for London provision includes:

Limitless support

Onsite & remote, we do whatever it takes to get you working.

Flexible, fixed price contracts

No hidden costs, enabling you to budget with confidence.

Strict service levels

Our commitment to you to get you back up and working quickly.

Limitless support

Onsite & remote, we do whatever it takes to get you working.

Flexible, fixed price contracts

No hidden costs, enabling you to budget with confidence.

Strict service levels

Our commitment to you to get you back up and working quickly.

Proactive network & server support 

Network monitoring and proactive security support that prevents IT problems before they happen.

Cyber security 

From Virus & Malware management to backup & recovery services, keeping your team and data safe.

Vendor management

Let us take the pain away of vendor management, ensuring you only pay for what you use and need.

Account management 

Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.

Asset & licensing management   

Ensuring your IT environment is optimised, cost effective and aligns with your business targets.

IT strategy

Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.

Proactive network & server support 

Network monitoring and proactive security support that prevents IT problems before they happen.

Cyber security 

From Virus & Malware management to backup & recovery services, keeping your team and data safe.

Vendor management

Let us take the pain away of vendor management, ensuring you only pay for what you use and need.

Account management 

Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.

Asset & licensing management   

Ensuring your IT environment is optimised, cost effective and aligns with your business targets.

IT strategy

Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.

Tailored IT support for your London business—24/7, 365 days a year.

Whether you need onsite assistance, remote support, or full 24/7 IT coverage, we’re here to help elevate and support your business or internal IT team.

With over 20 years of experience in IT support for London businesses, we have the expertise to provide industry-leading services to companies with 5 to 500+ employees.

"Let's Chat!” Why not schedule a friendly, honest, no-pressure conversation with Mark. See if we're a good fit for your needs.

IT Support London

Managed IT support London

Remove the stress in your business and let tech enable your business.

In-house- IT support

In-house IT support London

Outsource as much or as little as you like.

Procurement

Procurement

Making informed cost-effective purchasing decisions for the long-term.

Hardware maintenance

Hardware maintenance

Protect your critical IT components to safeguard your business continuity.

IT connectivity

Design and management, with access to all leading UK network providers.

Maximize your IT potential.
Take the quiz today!

Answer 7 questions and we’ll send you a personalised report

Discover how to optimize your IT operations for maximum efficiency.

Why choose Platform 365 for London IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey.  You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

What Our Clients Say

Touchlight

We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.

Office Manager
Touchlight Genetics

Streamline

Platform 365 have been a trusted and valued IT supplier since our inception in 2003. They were a crucial partner in our office relocation in 2005 when they provided a complete IT and voice network solution for our new office. The transition was seamless and we were up and running almost immediately on moving in.

Director
Streamline Connections

Validis

The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business. For any organisation looking for a partner they can trust, look no further.

Head of Engineering & Product
Validis UK

Pacific Life

Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider… understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.

Head of IT Division
Pacific Life Re

Is now a good time to talk?

We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.

Office location

Platform 365 Ltd
18 Beaufort Court, Admirals Way, Canary Wharf
London E14 9XL