Why settle for IT support that doesn't meet your business needs?
Many businesses endure subpar IT support, either fearing the disruption of switching providers or delaying the decision until it’s too late—resulting in service interruptions and lost revenue.
Imagine the peace of mind you’d have with a trusted team of IT support experts in London at your fingertips whenever you need them. Picture how this would allow you to concentrate on your core business, supported by a secure and reliable IT environment that helps you achieve your goals.
This is Platform 365, managed IT support for London.
1
Unlimited IT support London
As standard, our clients receive unlimited remote support.
2
SLA’s
Service levels to suit your business & budget.
3
Security
At the forefront of everything we do, keeping your data safe.
4
Account management
A dedicated account manager at your disposal whenever required.
5
Seamless onboarding
A tried and tested process with zero down time.
Pay for what you use
What fits one business is not always a right for another. A Managed IT support service comprises of many elements, of which your business may not need all. That’s why, when we create our proposals to perspective clients, we take the time to listen, understand and then tailor our approach to meet your individual requirements.
Managed IT support London provisions includes:
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Proactive network & server support
Network monitoring and proactive security support that prevents IT problems before they happen.
Cyber security
From Virus & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
Proactive network & server support
Proactive network security support and monitoring that prevents IT problems before they happen.
Cyber security
From Virus & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
Tailored IT support for your London business—24/7, 365 days a year.
Whether you need onsite assistance, remote support, or full 24/7 IT coverage, we’re here to help elevate and support your business or internal IT team.
With over 20 years of experience in IT support for London businesses, we have the expertise to provide industry-leading services to companies with 5 to 500+ employees.
"Let's Chat!” Why not schedule a friendly, honest, no-pressure conversation with Mark. See if we're a good fit for your needs.
Hardware maintenance
Upgrade to Windows 11
Meet the Windows 10 EOL deadline by upgrading before October 14th, 2025.
IT Support London FAQs
Why should I choose Platform 365 for IT support in London?
Platform 365 offers unlimited remote support, robust cyber security, tailored service levels, and dedicated account management to businesses across London. Our seamless onboarding process ensures zero downtime, and we customise every service package to meet your specific needs, providing a reliable and secure IT environment to help you achieve your business goals.
What IT support services does Platform 365 offer for London businesses?
We provide comprehensive managed IT services including:
Unlimited remote and onsite support
Fixed price contracts with no hidden costs
Proactive network and server monitoring
Cyber security solutions (virus protection, backup and recovery)
Asset and licence management
Vendor management
IT strategy and forward planning Our flexible packages ensure you only pay for what you use, keeping your IT support cost-effective and efficient.
How quickly can you onboard my London business for IT support?
Platform 365 uses a tried and tested seamless onboarding process that ensures zero downtime. We take care of everything—migrating systems, setting up monitoring, and ensuring your business continues running smoothly without disruption during the transition.
Can you tailor IT support to fit my specific business needs?
Absolutely. We understand that no two businesses are the same. Our IT support services are tailored to your operational needs and budget, ensuring you receive exactly the right level of support — whether you need full 24/7 coverage, remote-only support, or a co-managed approach alongside your in-house IT team.
What size businesses does Platform 365 support in London?
We have over 20 years of experience supporting businesses of all sizes in London, from small teams of 5 people to large enterprises with 500+ employees. No matter your size or sector, our client-focused approach ensures you get the personalised IT support your business deserves.
What makes Platform 365 different from other London IT support companies?
Unlike many providers, we offer unlimited remote support as standard, have strict SLA commitments, and prioritise proactive monitoring to prevent IT problems before they arise. Our approach is strategic, transparent, and entirely focused on helping your business grow and flourish — we become a true extension of your team.
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Why choose Platform 365 for London IT support?
Our team of client-focused, technical experts will be with you every step of the way on your IT journey. You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.
“Your IT Team, when you need it”
What Our Clients Say
We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.
Office Manager
Touchlight Genetics
Platform 365 have been a trusted and valued IT supplier since our inception in 2003. They were a crucial partner in our office relocation in 2005 when they provided a complete IT and voice network solution for our new office. The transition was seamless and we were up and running almost immediately on moving in.
Director
Streamline Connections
The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business. For any organisation looking for a partner they can trust, look no further.
Head of Engineering & Product
Validis UK
Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider… understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.
Head of IT Division
Pacific Life Re
Is now a good time to talk?
We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.
Office location
Platform 365 Ltd
18 Beaufort Court, Admirals Way, Canary Wharf
London E14 9XL
Our Partners
