In-house IT support

Having your IT supported by an in-house team doesn’t mean you can’t have the benefits and flexibility that a Managed service provider brings.

Our management team all come from a background of in-house IT teams. It’s this experience that has enabled us to successfully partner with clients to provide a flexible service that supports their own in-house team.

Additional support

1st, 2nd and 3rd line support options. Short or long-term, enabling your team to fulfil other requirements.

Project support

Support for specific project work to fill resourcing gaps or technical expertise.

Short & long-term contracts

Flexible contracts that support your requirements and not tie you in.

Office moves and relocations

Take the burden away from your in-house team who have more important work to do.

The P365 team

Our team have over 15 years’ experience working alongside in-house resources.

The elephant in the room

The initial fear for any in-house team is that we are there to take over. This couldn’t be further from the truth. Our team are experienced with working alongside in-house resources and understand the importance of building relationships and trust.

We are there to help, allowing them the time to get on and undertake tasks that will enable them to develop. This enables our clients to retain their key staff and build a stable team for the future.

How in-house IT support works

We can do as much or as little as you want. Our In-house support service seamlessly integrates with your internal team, offering the flexibility and technical know-how to assist and develop. Our clients see us as an extension of their team, with the capability of providing short- and long-term additional resources without the need of going down the expensive and time-consuming Contractor route.

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Why choose Platform 365 for your IT support?

Our team of client-focused, technical experts will be with you every step of the way on your IT journey. You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.

“Your IT Team, when you need it”

What Our Clients Say

We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.

Office Manager – Touchlight Genetics

Platform 365 have been a trusted and valued IT supplier since our inception in 2003. They were a crucial partner in our office relocation in 2005 when they provided a complete IT and voice network solution for our new office. The transition was seamless and we were up and running almost immediately on moving in.

Director - Streamline Connections

The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business. For any organisation looking for a partner they can trust, look no further.

Head of Engineering & Product - Validis UK

They work with us as a partner rather than a service provider, adding value to our IT and business initiatives. Most importantly they understand that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.

Head of IT Division - Pacific Life Re

Is now a good time to talk?

We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.

In-house IT support