Why put-up with IT support that doesn’t work for your business
Too many businesses struggle along with inadequate IT support. Some fear the perceived impact of moving suppliers or simply put it off until the invertible happens, loss of services leading to loss of revenue.
Imagine the peace of mind that you would have, knowing that a dedicated team of technology experts that you trust were at your disposal, whenever you needed them. Now envisage how this would enable you to focus on your core business whilst having the support of a reliable and secure IT environment to help you meet your business goals.
This is Platform 365, managed IT support.
Unlimited support
As standard, our clients receive unlimited remote support.
SLA’s
Service levels to suit your business & budget.
Security
At the forefront of everything we do, keeping your data safe.
Account management
A dedicated account manager at your disposal whenever required.
Seamless onboarding
A tried and tested process with zero down time.
Pay for what you use
What fits one business is not always a right for another. A Managed IT support service comprises of many elements, of which your business may not need all. That’s why, when we create our proposals to perspective clients, we take the time to listen, understand and then tailor our approach to meet your individual requirements.
Managed IT support provision includes:
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Limitless support
Onsite & remote, we do whatever it takes to get you working.
Flexible, fixed price contracts
No hidden costs, enabling you to budget with confidence.
Strict service levels
Our commitment to you to get you back up and working quickly.
Proactive network & server support
Network monitoring and proactive security support that prevents IT problems before they happen.
Cyber security
From Virus & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
Proactive network & server support
Network monitoring and proactive security support that prevents IT problems before they happen.
Cyber security
From Virus & Malware management to backup & recovery services, keeping your team and data safe.
Vendor management
Let us take the pain away of vendor management, ensuring you only pay for what you use and need.
Account management
Direct contact to answer queries & working to continually improve the end-user experience and drive efficiencies.
Asset & licensing management
Ensuring your IT environment is optimised, cost effective and aligns with your business targets.
IT strategy
Forward thinking, forward planning. A transparent insight to your future IT needs enabling you to budget with certainty.
"Let's Chat!” Why not schedule a friendly, honest, no-pressure conversation with Mark. See if we're a good fit for your needs.
Is your IT holding your business back?
Is your IT environment as reliable, scalable, and secure as it should be? Discover how in just 3 minutes!
This free assessment is designed to help businesses identify hidden challenges and provide immediate, actionable steps for improvement.
Why choose Platform 365 for your IT support?
Our team of client-focused, technical experts will be with you every step of the way on your IT journey. You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.
“Your IT Team, when you need it”
What Our Clients Say
We have been a client of Platform 365’s for over 3 years now. Our employee number has tripled in that time which has never been an issue to them, so they can handle both small and medium sized businesses well. Their turnaround time to resolve a problem is quick and they are always extremely polite and helpful when we do have to liaise with them.
Office Manager
Touchlight Genetics
Platform 365 have been a trusted and valued IT supplier since our inception in 2003. They were a crucial partner in our office relocation in 2005 when they provided a complete IT and voice network solution for our new office. The transition was seamless and we were up and running almost immediately on moving in.
Director
Streamline Connections
The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business. For any organisation looking for a partner they can trust, look no further.
Head of Engineering & Product
Validis UK
Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider… understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.
Head of IT Division
Pacific Life Re
Is now a good time to talk?
We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.
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