Smart Support for Seamless Growth
Your goals, our team - complete UK-based IT support without the overheads.
Ready for IT Support That Puts You Front and Centre?
Dealing with delayed responses, constant firefighting, and feeling like just another ticket in the system?
IT support shouldn’t be that way. It should feel proactive, personal, and built entirely around your business goals. That’s the difference with Platform 365.
Support That Stays a Step Ahead
Support should never be one sided. That means never having to chase your provider for updates. We stay on top of things, keep you in the loop, and get ahead of issues before they slow you down.
More Than a Ticket Number
When you’re treated like just another client, everything feels transactional. With a dedicated team who actually gets to know your business, you get the kind of support that feels personal – like you’re always in full focus rather than blurring into the background.
Fix It Once,
Fix It Right
Recurring problems aren’t normal, they’re a red flag. We take the time to solve root causes, not just symptoms. That means fewer disruptions and more time focused on growth.
Everything Working, Together
Scattered IT infrastructure and patchy support actively hold your business back. We bring everything together – tools, processes, communication – so your tech runs smoothly and your team always knows where to turn.
The Platform for Smoother, Smarter Technology
At Platform 365, our managed IT support is built on clear processes, genuine relationships, and a proactive mindset that goes beyond quick fixes. You’ll always speak to someone who knows your setup, your goals, and how you like to work.
Built-In Business Familiarity
You won’t need to re-explain your setup every time you call; our team gets to know your setup, people, and goals from day one.
Always the Right Fit
From growing teams to hybrid working and new sites, your tech flexes with you so you’re not starting from scratch as things evolve.
Clear Processes, Zero Chaos
Our way of working is structured without being rigid. We keep things moving, keep you in the loop, and keep stress to a minimum.
Two Decades of Getting IT Right
Our founders left the corporate world to do things properly, with less red tape and more focus on people. We’re still here, still hands-on, and still solving problems the right way.
Issues Solved Before They Escalate
We keep a constant eye on your environment, flagging potential problems and patching risks before they become outages.
The Extra Step, As Standard
Going above and beyond is just how we work. Need help with something that’s technically “not our job”? We’re on it.
“Love using the guys.
Always available when needed. Friendly, helpful and most importantly they know what they are doing.”
Matthew Windred
| Happy Client
What You Get From Our Managed IT Support
Our approach to technology is always forward thinking and always hands-on, giving you the confidence needed to grow your business.
IT Support
Quick, reliable help when something’s not working. Whether it’s a password reset or a critical outage, our team is on hand to keep your people productive.
Fully Managed IT
We take full responsibility for your IT environment, proactively managing your tools, resolving issues, and ensuring everything stays aligned with your business goals.
Proactive Monitoring & Maintenance
We don’t wait for problems to appear. We monitor your setup, flag issues early, and keep everything updated to prevent downtime before it happens.
Smart License & Supplier Coordination
We’ll liaise with your existing suppliers during the transition, but from then on, we take care of it all. Licensing and vendor relationships are fully managed and supplied by us, so nothing gets missed and you’ve got one less thing to think about.
Procurement Services
Need replacement devices, a printer that doesn’t jam, or a software upgrade? We handle everyday procurement and implementation as part of support.
User Management & Access Support
From onboarding new starters to revoking access when staff move on, we handle user accounts, permissions, and IT onboarding admin with ease.
Start Making Sense of Your Tech
You don’t need to have everything figured out.
Let’s have a chat about your business and what you want from your technology.
- We get to know you.
- We identify your IT challenges.
- We help you set goals to work towards.
Book a call today and let’s start making sense of your tech.
