Why do I need hardware maintenance?
Once the vendor warranty has run out on any device, hardware maintenance can become a very time-consuming, costly, and ultimately frustrating experience to get a qualified engineer with the correct parts to fix.
Whether you want to ensure maximum availability of your IT hardware or to extend hardware lifetime cycles and maximise return on investment, Platform 365 can provide you with a solution that fits your requirements and your budget.
Management
End-to-end management from onboarding to overseeing fixes to completion.
Expert advice
Helping you make informed decisions (not every infrastructure component requires coverage)
Service levels (SLA’s)
Flexible service levels to accommodate all your needs.
All vendors covered
Giving you peace of mind that all your key devices can be covered.
UK & international coverage
We can facilitate fast and effective solutions throughout the world.
Key benefits of our hardware maintenance service
The Platform 365 hardware maintenance service frees organisations from expensive and rigid vendor maintenance solutions to a multiple vendor single contact solution, managed through our UK based in-house team.
Having a single point of contact, available 24/7/365, for multiple vendor IT hardware is a real asset. Just one phone call to our office in Canary Wharf and everything can be sorted quickly and efficiently.
Our team can manage the whole process giving you peace of mind that if the worst happens, the road to recovery is quick and easy.
Professional and friendly IT support that’s fast and responsive 24/7
Is your IT holding your business back?
Is your IT environment as reliable, scalable, and secure as it should be? Discover how in just 3 minutes!
This free assessment is designed to help businesses identify hidden challenges and provide immediate, actionable steps for improvement.
Why choose Platform 365 for your IT support?
Our team of client-focused, technical experts will be with you every step of the way on your IT journey. You will come to regard us as an extension of your own team, providing the support to empower your business to grow and flourish.
“Your IT Team, when you need it”
What Our Clients Say
Their approach is flexible in that they are able to tailor their services to exactly match our requirements and their staff are always willing to help out if problems occur. They work with us as a partner rather than a service provider… understanding that time is money, and that supporting the IT needs of a business is about more than just resolving a help desk ticket.
Head of IT Division
Pacific Life Re
The Platform 365 team have been supporting Validis since 2014. As a technology provider ourselves the speedy resolution of issues is imperative to the success of our business. For any organisation looking for a partner they can trust, look no further.
Head of Engineering & Product
Validis UK
We are into our third year working with Platform 365 with a mixture of remote and on-premises support, an arrangement which works very well. They are always polite and highly professional. Moreover, the guys there are incredibly responsive to requests for extra and more specialised help. More than once they’ve dropped everything to come into our offices to assist us work through an urgent issue. Highly recommended.
Chief Technology Officer
DODS Group
Platform 365 have been a trusted and valued IT supplier since our inception in 2003. They were a crucial partner in our office relocation in 2005 when they provided a complete IT and voice network solution for our new office. The transition was seamless and we were up and running almost immediately on moving in.
Director
Streamline Connections
Is now a good time to talk?
We leverage our expertise to support you every step of the way, ensuring the job is done right – starting from the initial consultation and continuing seamlessly into your daily operations.
Our Partners
